Future of Transport: MaaS is Revolutionizing Urban Mobility

Written by

Krzysztof Bilnik

Polish Fleet and Mobility Manager

Sunday 30th April 2023

Mobility is a trend that involves moving away from vehicle ownership and searching for solutions and tools that allow you to pay only for using a vehicle and not owning it. This approach will certainly not be applicable to every business, but it is worth knowing what it consists of and whether it will bring specific benefits to your company.

Mobility management can be generally defined as the formation and management of mobility options, both at the tool and system level, for the customer to improve the coverage, efficiency, and affordability of public transport services. It all starts with a vision of a company in which the entire transportation network – public transport, private operators, and others – works with management, planners, and stakeholders to provide the transportation option that best suits the needs of the company's employees and development.

The main tasks of the Mobility Manager include supporting the company's employees on business trips, primarily to make them safe, financially effective, and with the shortest possible travel time, which also affects the company's costs. In short, the most important task is to relocate the employee to the designated place in a safe, economical, and quick way and similarly enable the return. To handle such responsibilities well, empathy and an unbiased understanding of the needs and culture of the organization are essential. It is necessary to know the issues related to tourism and transport in the destination country. Although transport may resemble that in our country, it may differ in a greater or lesser way in other parts of the world. When travelling on business, you should also ensure that you have the right knowledge of the law in your destination country. Some offenses can cost an employee or company a lot. Appropriate insurance can protect us from emergencies, which is also worth considering in planning. Knowledge in the field of settling business travel costs will also help us safely forecast travel costs.

Of course, the duties of Fleet Manager and Mobility Manager have many common tasks. Domestic or short-distance trips belong to one of them because they are very often carried out by cars. In such situations, knowledge and experience in the field of fleet management are useful. Thanks to them, we can choose whether we entrust an employee going to a meeting with a client with a company POOL vehicle, use the Rent a Car offer, or plan a trip using available means of public transport. Fees for parking, vignettes, fuel, or tickets are costs that additionally affect the amount of the final settlement. Each of the available options has its own favorable and disadvantageous features. Therefore, the administrator should choose a solution that meets the expectations of both the board and the traveler. More and more companies in our country offer solutions supporting mobility. One such solution is Carsharing, which offers the possibility of using a car for a short time without having to own it or rent it for a minimum full day. This is certainly a very interesting solution, and it is worth observing.

Therefore, we can confidently say that employee mobility management is very complex, and the competences of the Mobility Manager require a range of knowledge that should be constantly updated. To meet the growing demands, it is necessary to be willing to learn about issues in the field of transport, automotive, insurance, or taxes. In conclusion, mobility management encourages innovation and flexibility to achieve the "right" solution.